Terms of service

Terms of Service (Effective: September 2, 2025)

1. Introduction
Welcome to Puff and Paws. By accessing our website or placing an order, you agree to be bound by these Terms of Service, along with our linked policies (Refund, Shipping, Privacy).

2. Dropshipping Model
Puff and Paws operates via dropshipping, partnering with select third-party suppliers to fulfill orders. This model allows us to offer high-quality and affordable products. Please note that some order processing and delivery timelines may vary as a result.

3. Ordering & Accuracy
You agree to provide accurate and complete information at checkout to avoid delays or delivery issues. Puff and Paws is not liable for delays or losses caused by inaccurate shipping information.

4. Shipping & Returns
Please review our Shipping Policy and Refund & Return Policy for full details on how orders are processed, shipped, and returned.

5. Customer Support
If you have any questions or concerns, please contact us at:

• Email: admin@puffandpaws.com
• Phone: ‪(619) 786-6088‬
• Address:
  2801 B St
  PMB 5017
  San Diego , CA 92102

6. Modifications to Terms
We may modify these Terms at any time. Changes take effect upon posting, and continued site use indicates acceptance of updated terms.

Thank you for choosing Puff and Paws. We’re delighted to serve you and your pet-loving needs!